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| Best people practice for people in business |
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Delivering HR in difficult times!
If you are facing the challenge of how to provide high quality, cost effective HR support that also ensures you are legally compliant, then our services can provide all you need.
Designed to provide a high quality HR service, at a low cost, our ' HR Care'
packages can meet the needs of employers of any size, with significantly reduced legal
risks. Our offering is built on:
- our comprehensive, interactive HR website
- our team of highly qualified and experienced HR Advisors
- exceptional insurance from Hiscox.
You can choose the package which suits your needs and budget from our three HR Care packages:
| | HR Care Packages |
| Service Components |
EssentialCare |
CompliantCare |
TotalCare |
| Interactive HR Website |
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| Unlimited access to HR adviceline |
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| HR Legal Compliance Service |
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| Insurance |
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Our 'HRCare' packages deliver a one-stop support solution for all your HR and
employment law requirements. By combining technology and high quality staff we can save you:
- Time: information and advice are easily
accessible, as and when needed, and you will save time on keeping your policies
and procedures updated.
- Money: by removing the need to use costly
solicitors and by allowing you to minimise your in-house HR resources, we can
reduce your costs.
- Risk: with Employment Tribunal cases rising
by 42% in the year to April 2008, the risk to employers of litigation continues to rise.
The expertise of our advisors, combined with the exceptional Hiscox insurance,
reduces the risk of expensive litigation.
To learn how we can save you time and money plus reduce your risk, click on the tabs above.
EssentialCare
To avoid the risk of costly employee litigation employers need to ensure three things:
- Legally compliant policies and procedures are in place.
- They follow those procedures when problems arise.
- They act in a timely manner.
Our EssentialCare service provides employers with the tools and services to meet these requirements:
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Our Interactive HR Website is not only a source of information and practical advice
but is a tool that provides the HR documents you need to be legally compliant.
You will be able to easily customise and download a wide range of HR policies,
contracts and letters, complete with your logo. In addition you can access a wealth
of information, not only on the law, but also on good management practice, including
'Step by Step' guides.
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Our Adviceline is not provided by a call centre but directly by our
team of HR Advisors who are all MCIPD-qualified and have extensive experience
across several sectors. In addition they have had to pass a rigorous selection
process in order to join us.
You will have unlimited access to our Advisors by phone or email
when a problem arises. You will receive clear, practical guidance to help you
solve your HR problem; we do not just quote the law. All the advice given by
phone is confirmed by email so that you are always clear about the recommended
action.
In addition, our backoffice system stores all the information you have given
us and the advice, plus any documents you have forwarded to us. Should you
need further help this information is instantly accessible to the Advisor answering
your call, allowing us to provide a seamless service.
The BusinessHR newsletter keeps you informed of changes in
employment law and regulations and not only informs you about the changes but
also advises any action you should take. Take a look at some recent copies!
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The Essential Care service provides all the information an employer needs to create and
maintain the legally required policies etc and have access to expert HR advice, all for
one low monthly fee.
Contact us
today to find out the low monthly fee for our EssentialCare service
CompliantCare
This comprehensive service ensures your HR documentation is
always legally compliant plus provides day to day HR support.
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The combination of our EssentialCare service with our Legal Compliance service
saves you time and minimises risk. It includes all the elements of Essential Care:
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Our Interactive HR Website which is not only a source of information and
practical advice but is a tool that enables you to easily customise
and download a wide range of HR policies, contracts, and letters, complete with your logo.
Our Adviceline which provides unlimited access, by phone or email,
to our team of widely experienced, MCIPD qualified, HR Advisors.
You will receive clear, practical guidance to help you solve your HR problem; we do
not just quote the law. All the advice given by phone is confirmed by email, so that
you are always clear about the recommended action.
The BusinessHR newsletter which keeps you informed of changes in
employment law and regulations.
PLUS
Our HR Legal Compliance Service which ensures that all your policies, contracts etc
are not only legally compliant but that they stay compliant. Our approach is NOT
to send you a set of standard policies for you to implement. We will provide an HR
Advisor to work closely with you to ensure that the policies are relevant for your
organisation. They will also advise you on implementing any new policies or changes
to existing policies.
Our technology will store your policies online, ensuring that the latest version is
always available to you. When we believe a change is required, we will mark up the
policy on the system for your approval. Our Advisor will also provide guidance on
implementing and communicating any change.
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Our service includes an annual visit during which we will:
- review your personnel policies, processes and record keeping
- provide an overview on recent changes to employment law and known future changes
- ensure you are getting the maximum value from the website
- discuss any other HR concerns or issues you may have.
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Our CompliantCare service removes the need for you to use costly solicitors, removes the
risk that you miss any significant changes in the law and reduces your HR workload.
Contact us
today to find out the low monthly fee for our CompliantCare service
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TotalCare
Employee litigation increased 43% in the year to April 2008,
so more employers are facing the cost of employee litigation, even if the case is won.
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Our comprehensive TotalCare service not only provides a high quality HR service but
removes the risk of expensive and time consuming litigation.
The service combines our CompliantCare service including:
Our Interactive HR Website which is not only a source of information and
practical advice but is a tool that enables you to easily customise and download a
wide range of HR policies, contracts, and letters, complete with your logo.
Our Adviceline which provides unlimited access, by phone or email, to our
team of widely experienced, MCIPD qualified, HR Advisors.
You will receive clear, practical guidance to help you solve your HR problem; we do
not just quote the law. All the advice given by phone
is confirmed by email, so that you are always clear about the recommended action.
Our HR Legal Compliance Service which ensures that all your policies,
contracts, etc. are not only legally compliant but that they stay compliant.
Our approach is NOT to send you a set of standard policies for you to
implement. We will provide an HR Advisor to work closely with you to ensure
that the policies etc are relevant for your organisation.
Our technology will store your policies online, ensuring that the latest version is
always available to you. When we believe a change is required, we will mark up
the policy on the system for your approval.
An annual visit is also included in this service to ensure you are maximising
the benefit of our service.
The BusinessHR newsletter keeps you informed of changes in
employment law and regulations.
PLUS
You can add the exceptional insurance, from Hiscox, so your organisation will not
face unexpected legal bills or awards. The cover includes:
- legal costs and awards arising from an employment or discrimination claim
- defence costs for any Health & Safety (including corporate manslaughter),
environment or trading standards prosecution
- designated claims against directors or managers
- other company risks including taxation claims,
data protection claims and losses due to employee dishonesty.
Ask about adding Health & Safety to our TotalCare Service.
Contact us
today to find out the low monthly fee for our TotalCare service
Any insurance quotation will be provided by a broker authorised and regulated by the
Financial Services Authority. Hiscox Underwriting Ltd and Hiscox Insurance Company Ltd
are authorised and regulated by the Financial Services Authority.
HR Consultancy
Our specialist expertise can save you time and money plus reduce the legal risks you face.
Disciplinary and grievance investigations
Our highly qualified and experienced staff can conduct investigations at all
levels of the organisation. They will produce a clear report that not only details their
findings but also any recommended actions that should be taken.
Due diligence for acquisitions and TUPE transfers
Acquiring staff, whether through a company acquisition or a TUPE transfer, can
create many challenges for employers. Whilst companies conduct financial and
operational 'due diligence', the staff, their terms and conditions, their benefits, even
their performance, can often come as a large surprise after the acquisition has been
completed. Our comprehensive due diligence audit provides clear information in
advance of the final decision to acquire, which can be used in decision making and
any subsequent integration.
Redundancy and restructuring advice
Whether it is in response to a downturn in business or to equip an organisation to
develop in a new direction, restructuring can require expertise and resources that
an employer does not possess. Our highly experienced HR team can provide a vital
resource to ensure that any restructuring or redundancy programme is successful,
legally compliant and minimises disruption.
HR audits
Our comprehensive audit and a workplan, done partly on-site, ensures that your
HR documentation and processes are up to date, robust and legally compliant.
Employee surveys
In conjunction with the client, we devise and prepare an online employee survey,
collate the responses (thus ensuring anonymity and confidentiality) and present
the results in a final report. We can also provide advice on the communication
process with employees and on developing a possible action plan based on the
results.
Online recruitment
After preparing the job and person specification, we devise a range of short,
relevant case studies for applicants to complete online, thus giving a professional
approach which significantly assists the short-listing process and reduces the cost
- only those who are able to complete the answers satisfactorily progress to the
final interview.
Exit interviews
We devise an online exit interview form for all leavers - thus saving time and effort
in completing, collating and presenting the results of feedback gained through this
process. In addition, we can undertake more detailed confidential telephone exit
interviews for all managers and key staff and present the results on a quarterly basis.
Contact us
today to discuss your HR consultancy needs.
Compensation Services
Effective compensation programmes must not only motivate staff
but also meet legal requirements. BusinessHR can assist clients with the following:
Job evaluation
In organisations of more than 20 staff, ensuring equal pay is difficult without having some form of
job evaluation in place. Developed for use with SMEs, our process is practical, easy to implement and
equips the client with the tools to manage the process in the future, without the use of consultants.
Equal pay audits
The year to April 2008 saw Employment Tribunal equal pay claims rise by over 42%. Our audit examines
both the current distribution of pay and the policies by which it is administered. It recommends both
short-term actions and the policies and processes that will ensure the employer remains legally compliant.
Sales compensation
Sales compensation plans can over or under reward sales staff, be complex to administer and not aligned
with business goals. Our development process involves all those who create the plans, are rewarded by
them or administer them, to ensure these problems do not arise.
Bonus planning
Bonuses can provide well directed motivation to either individuals or teams. However, it is essential
that they are closely aligned with business goals and yet are simple to understand and administer.
Our approach focuses first on the business objectives, then on identifying the key contributory factors
for success and then at the measurement / reporting capabilities to produce effective plans.
Salary surveys / Benchmarking
We can design surveys to suit your particular requirements and then obtain the relevant data for you to make
informed decisions about your levels of compensation.
We can also help groups of employers, trade associations etc develop a salary survey to suit their requirements.
Contact us
today to discuss your compensation needs.
Manager and Executive Training
Giving managers a practical knowledge of relevant employment
and discrimination law can free them to maximie the productivity
of their organisation, whilst substantially reducing the risk of expensive litigation.
For many managers the law, or their perception of the law,
can be a barrier to maximising the performance of their teams.
Our goal is to remove the myths and allow them to effectively and
legally manage their staff.
Our programmes are designed to meet the client's specific needs but some core programmes include:
| Achieving high performance within the law | 1 day | |
Removing the myths about the law and managing employees is central to this
programme. This highly participative workshop allows managers to examine a
range of different situations that they could face and understand the most
appropriate method for handling them. The emphasis of the programme is on
achieving the required business results, whilst managing within the law.
| Managing within the law update | 1 day | |
This is an update programme for managers who have received such training
in the past but need both a refresher and to be updated on recent developments
in the law. Again, this is a highly practical and participative programme.
| Creating a high performing, legally compliant organisation | 2 days | |
An organisation that is both high performing and acts within the law
depends not just on manager training but on a supportive culture
and management style.
Aimed at executives / senior managers, this workshop moves from their
role in day to day situations, for example hearing appeals, to their responsibilities
for establishing the organisations, strategy, policy and culture in a way that both
maximises performance and ensures a legally compliant environment.
| Maximising the benefits of diversity | 1 day | |
This programme aims to support an organisation that is seeking to benefit
from a more diverse workforce. There is an introduction to the relevant
law but the majority of the programme examines the barriers to building
a successful diverse team and the actions that managers can take to
build a supportive environment.
| Successfully managing remote teams | 2 days | |
As flexible working expands and, in particular, more employees work
from home, managing a remote team becomes a challenge for managers
who are more used to a traditional office environment. This programme
looks at the practical issues involved with managing staff remotely and
highlights the legal issues that could arise.
Contact us
today to discuss your training needs.
Oval Health & Safety
Since 1974, Health and Safety legislation has ensured that all employees, visitors and contractors operate in a safe working
environment, where the risk of accident has been removed or at least mitigated against. More recently the insurance industry has
taken a keen interest in understanding what businesses do to prevent accidents happening as they have a vested interest under the
premise of Employers and Public Liability insurance.
What is often forgotten are the business benefits of a robust Health and Safety system. This can be a differentiator when tendering, can reduce
down time and agency costs if accidents are reduced and promote a more motivated and therefore productive workforce if concerns have been
removed over their safety.
Many businesses operate on a common sense basis, which is a good starting point for any Health and Safety system. Where this often falls
down is due to a lack of training and therefore understanding, along with having the necessary paperwork in place to support your position if the
worst was to happen. Evidencing such good work can also prove beneficial when used as part of your strategy to reduce escalating Employers
Liability claims.
Oval's approach
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Oval Risk Services (Oval), strongly believes that Health and Safety
should not be made over complicated and therefore we do not
shroud conversations in unwanted jargon. We also understand that
businesses need support which fits in with their own style of working
and we look to ensure that Health and Safety supports the business,
rather than taking it over.
Our highly trained and experienced advisors offer support to a
number of industries and can operate at all levels from the most
simple telephone advice through to very specific business
requirements. We have accredited training programs available,
which range from pre-identified courses around the country to
specific in-house sessions for groups of employees. With our
connection to insurance placement, the information we gather to
assist our broking colleagues is invaluable.
With our involvement, we often have a positive impact on the
insurer's attitudes, which has led to reductions in premium rating
and/or an improvement of policy terms and conditions. Our work has
been so well received that insurers often partially fund us as the
benefits are evident to both them and our clients.
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A comprehensive, specialist Health and Safety service is available from Oval. This includes:
- Auditing/Gap Analysis of existing systems to identify
non-compliance with statutory regulations and potential financial exposures not only to
the business but to the individual wealth of directors
- Online (template driven) delivery for those who have
restricted funds available.
- Full cycle Health and Safety system design including
competent person service and Risk Assessment completion to allow us to assist you
at whatever level is appropriate.
- Training of staff to spread knowledge or to assist
in the delivering of the Health and Safety message to a wider audience.
Contact us
For further information simply
Telephone: 0845 355 0877
Alternatively email: riskservices
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for helpline advice and support.